Yesterdays frustrations
Adding a banking app. I simple enough process you would expect. Download app, log in await auth code, input code and Bobs your auntie.
Mine went on for hours. I could log into the online bank no problems but every time I tried the app it locked my account. I have to ring up, wait approx 10 min and confirm my identity and get them to reset the account.
Every time I tried the app it locked the account out
Sometimes the help was on the poor side. Uninstall and reinstall the app and turn the phone on and off. even after telling them that was done for the last 3 attempts and on different devices.
Anyway it turns out the the text code they sent, I went out of the app to view as it disappeared too quickly caused it to fail. You have to stay in the app and input the code or it locks you out. Not heard that one before.
Anyway I was able to set it up on the other device no problem staying in the app. So just needed a speed read and joint effort with the phone side of things but eventually we are in.
Now ii have sent an email "Security improvements in the ii app." Is it going to be so secure we wont be let in ever again
![Laughing :lol:](./images/smilies/icon_lol.gif)