Spectacles
Posted: November 25th, 2016, 12:01 pm
I bought my current spectacles three and a half years ago at an independent optician I'd not used before.
The pair before came from Boots and, at the time, Boots said I was borderline needing varifocals, but I couldn't face them so bought day to day glasses and a pair of reading glasses.
At the indy I explained this, they tested me and agreed I needed varifocals. It was about three years since I had the previous Boots pair. They prescribed vf and I bought them from them. I was happy I didn't suffer any of the usual effects associated with vf and wished I'd had them the previous time. Obviously they were not cheap, c£600 I think, probably around £200 more than single vision.
Fast forward to now and I've just been to have my eyes tested. Yes, I need varifocals. But no, my current glasses are not vf, they are single visions. The optician (which is Boots again, though a different one near my current work) checked them on their machine, there is no second (or third, as I was told there would be) prescription in the lens, just one. Two different opticians looked at them as well as the machine.
I'm a bit discombobulated by this.
On the one hand I have been able to see for the last three years and liked the glasses. Though I have had to take them off to read a lot of the time.
On the other - over-charged and misrepresentation!
I don't have the receipt any more though if I dig around I might be able to find the script. I think I will write to them (I no longer live near them) and do a Subject Access Request for all my data so I can see what notes etc they took. And then, if their notes seem to suggest I was prescribed vf, write to them asking for a [partial] refund.
What do people think?
Mel
The pair before came from Boots and, at the time, Boots said I was borderline needing varifocals, but I couldn't face them so bought day to day glasses and a pair of reading glasses.
At the indy I explained this, they tested me and agreed I needed varifocals. It was about three years since I had the previous Boots pair. They prescribed vf and I bought them from them. I was happy I didn't suffer any of the usual effects associated with vf and wished I'd had them the previous time. Obviously they were not cheap, c£600 I think, probably around £200 more than single vision.
Fast forward to now and I've just been to have my eyes tested. Yes, I need varifocals. But no, my current glasses are not vf, they are single visions. The optician (which is Boots again, though a different one near my current work) checked them on their machine, there is no second (or third, as I was told there would be) prescription in the lens, just one. Two different opticians looked at them as well as the machine.
I'm a bit discombobulated by this.
On the one hand I have been able to see for the last three years and liked the glasses. Though I have had to take them off to read a lot of the time.
On the other - over-charged and misrepresentation!
I don't have the receipt any more though if I dig around I might be able to find the script. I think I will write to them (I no longer live near them) and do a Subject Access Request for all my data so I can see what notes etc they took. And then, if their notes seem to suggest I was prescribed vf, write to them asking for a [partial] refund.
What do people think?
Mel