Returning goods bought online
Posted: April 19th, 2023, 7:33 pm
I rodered a tent from Millets at Easter, which arrived quickly and I used last weekend.
It has some quite good features, however 'keeping water out' isn't one of them. It actually leaked through the fabric of the porch. There was one other person at the event I met with an identical tent, his leaked the first time he'd mused it, but he waterproofed it for this weekend, and it leaked even worse. Pretty much everyone else I talked to had no problems with leaky tents, so not down to extreme weather, more perisistant drizzle.
So I have a returns bag, and there are several reasons for rejection, but as it was an online purchase would I be on better ground rejecting it under some distance selling regs, rather than 'not fot for purpose'?
Or should it not matter?
Thanks
Paul
It has some quite good features, however 'keeping water out' isn't one of them. It actually leaked through the fabric of the porch. There was one other person at the event I met with an identical tent, his leaked the first time he'd mused it, but he waterproofed it for this weekend, and it leaked even worse. Pretty much everyone else I talked to had no problems with leaky tents, so not down to extreme weather, more perisistant drizzle.
So I have a returns bag, and there are several reasons for rejection, but as it was an online purchase would I be on better ground rejecting it under some distance selling regs, rather than 'not fot for purpose'?
Or should it not matter?
Thanks
Paul