First Direct - mini statements by text

[Laughton]

Disappointed to receive an email from First Direct today telling me that their mini statement by text service was shortly to end.

I always found the weekly texts a very convenient way to keep track of my current account balance. Now they want me to download their app but , maybe I'm too old but don't feel confident about having my bank on my phone (happy to do it all on my desktop but don't want to go through the waste of time logging on just to check my balance).

I've registered my feelings - anyone also with First Direct who feels the same I urge you to let them know.

[kempiejon]

I have FD account. I get text alerts balance below, credits, debits I've just seen the email. I have their app now on an ipad but not on my phone - not that sort of phone. Ipad saves using the little calculator thingy. Apparently apps are more secure than other options but mostly I used the pc
Yes I'll miss the texts and might express my disappointment but they'll no doubt have decided.

[didds]

aye. its yet another step towards "what - you mean you DON'T have a smartphone? Oh. Tough"

[GrahamPlatt]

Disappointed to receive an email from First Direct today telling me that their mini statement by text service was shortly to end.

I always found the weekly texts a very convenient way to keep track of my current account balance. Now they want me to download their app but , maybe I'm too old but don't feel confident about having my bank on my phone (happy to do it all on my desktop but don't want to go through the waste of time logging on just to check my balance).

I've registered my feelings - anyone also with First Direct who feels the same I urge you to let them know.

Good thing too, that they’re stopping this. SMS? Privacy nightmare. If only they’d stop using it as 2FA!

[Lanark]

Good thing too, that they’re stopping this. SMS? Privacy nightmare. If only they’d stop using it as 2FA!

I dont think FD have used SMS for 2FA for some time, they have an app which generates a secure code.

[GrahamPlatt]

Good thing too, that they’re stopping this. SMS? Privacy nightmare. If only they’d stop using it as 2FA!

I dont think FD have used SMS for 2FA for some time, they have an app which generates a secure code.

I stand corrected in their case then (not a user, but no excuse). Still, I know of others who still insist on it.

[didds]

Good thing too, that they’re stopping this. SMS? Privacy nightmare. If only they’d stop using it as 2FA!

I dont think FD have used SMS for 2FA for some time, they have an app which generates a secure code.

yes.

the app ytou have to login to, select security codes then actively log OUT of to do so!

[raybarrow]

Hi,
I find the First Direct app very useful. I agree that accessing the online system using a code generated by the app is a bit of a process but I can't remember last time I used the online system. I do keep MS Money accounts and balancing/checking that with the app is a doddle.

Ray.

[Watis]

Disappointed to receive an email from First Direct today telling me that their mini statement by text service was shortly to end.

I always found the weekly texts a very convenient way to keep track of my current account balance. Now they want me to download their app but , maybe I'm too old but don't feel confident about having my bank on my phone (happy to do it all on my desktop but don't want to go through the waste of time logging on just to check my balance).

I've registered my feelings - anyone also with First Direct who feels the same I urge you to let them know.

I shall miss the texts giving a mini statement and, on occasion, warnings that the balance had dropped below a threshold.

Just this week, the text saved me from going overdrawn!

My mistake entirely, as I had omitted to take into account a recent payment when determining whether I needed to top up the account.

Watis